Belconnen Ramblers Basketball Club is committed to protecting the privacy of our members, players, families, and website visitors. This page explains how we handle personal information, both for members of the club and visitors to this website.
Ramblers complies with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) to the extent they apply to the club.
The full member data privacy policy is available as POL-004 — Privacy Policy on the Club Policies page.
Information We Collect
When you register as a member or player, we collect personal information including full name, date of birth, gender, contact details, parent or guardian details for junior players, emergency contact information, medical information relevant to participation and safety, and payment information for registration fees.
Player registration is managed through PlayHQ, the Basketball Australia registration platform. Information collected through PlayHQ is also subject to Basketball Australia’s privacy policy. PlayHQ collects player profiles, team allocations, game statistics, and payment records.
We may also take photographs and videos at club events and games for club communication purposes. Consent is obtained from parents or guardians for use of images of junior players, in accordance with our Social Media Policy (POL-021).
When you visit ramblers.net.au, we collect standard web analytics data including IP addresses, browser type, and pages visited for the purpose of improving the website.
How We Use Personal Information
We use personal information to administer memberships and player registrations, communicate with members about club activities and updates, process fee payments, ensure the safety and welfare of participants (particularly children), meet our obligations to Basketball ACT and Basketball Australia, and comply with legal obligations.
We do not sell or trade personal information.
Who We Share Information With
We may share information with Basketball ACT and Basketball Australia for registration and insurance purposes, coaches, team managers, and committee members in the normal course of club operations, third-party service providers necessary for club operations (such as payment processors and PlayHQ), who are bound by confidentiality obligations, and law enforcement or regulatory authorities where required by law.
Data Storage and Security
Personal information is stored in the PlayHQ platform (managed by Basketball Australia), Microsoft 365 (SharePoint and Teams), hosted on Microsoft’s secure cloud infrastructure, and club-maintained records accessible only to authorised committee members.
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. Committee members with access to personal data are expected to treat it with confidentiality and in accordance with POL-004.
Data Retention
We retain personal information for as long as it is needed for the purposes for which it was collected, or as required by law. Financial records are retained for a minimum of seven years in accordance with taxation obligations.
Your Rights
Members have the right to request access to personal information we hold about them and to request corrections. Requests can be made by contacting the Club Secretary at secretary@ramblers.net.au. We will respond within 30 days.
Cookies
This website uses cookies to improve your experience. If you leave a comment, a cookie saves your name and email for convenience for one year. Session cookies are used when you visit our login page and expire when you close your browser. We do not use advertising or tracking cookies from third parties.
Embedded Content
Pages on this site may include embedded content (such as videos or social media posts). Embedded content from other websites behaves as if you had visited those websites directly, and those sites may collect data about you or use cookies in accordance with their own privacy policies.
Complaints
If you believe we have breached your privacy, please contact the Club Secretary at secretary@ramblers.net.au in the first instance. If the matter is not resolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Contact
For privacy-related enquiries, please contact:
Club Secretary
secretary@ramblers.net.au
For general club enquiries: president@ramblers.net.au
The full Privacy Policy document (POL-004) is available on the Club Policies page.